Privacy policy
Your privacy is important to us. It is our policy to respect your privacy and to comply with all applicable laws and regulations regarding personal information we may collect about you, including on our website, https://gestolex.com/and other sites owned and operated by us.
Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event that our site contains links to third-party sites and services, please be aware that these sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information on how they collect and use personal information. This privacy policy does not apply to any of your activities after you leave our site.
This policy has been in effect since April 28, 2026
Last update : April 28, 2026
Information we collect
The information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
Voluntarily provided" information refers to all information that you knowingly and actively provide to us when you use or participate in any of our services and promotions.
Automatically collected" information refers to all information automatically sent by your devices when accessing our products and services.
Log data
When you visit our website, our servers may automatically record standard data provided by your web browser. This may include the Internet Protocol (IP) address of your device, the type and version of your browser, the pages you visit, the time and date of your visit, the time spent on each page and other details about your visit.
In addition, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information relating to the problem. You may or may not receive notice of such errors, even at the time they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifiable on its own, it may be possible to combine it with other data to personally identify individual persons.
Personal information
We may ask you for personal information - for example, when you submit content to us or when you contact us - which may include one or more of the following:
- Name
- Phone/mobile number
- Home/postal address
Legitimate reasons for processing your personal information
We only collect and use your personal information when we have a legitimate reason to do so. In this case, we only collect personal information that is reasonably necessary to provide our services.
Collecting and using information
We may collect personal information when you perform any of the following actions on our website:
- Use a mobile device or web browser to access our content
- Contact us by e-mail, social media, or similar technology
- When you mention us on social media
We may collect, hold, use and disclose information for the following purposes, and personal information will not be processed in a way that is incompatible with these purposes:
- to provide you with the main features and services of our platform
- to contact and communicate with you
- for analytics, market research and business development, including to operate and improve our website, related applications, and related social media platforms
- to review your application
We may voluntarily combine personal information provided and collected automatically with general information or research data we receive from other reliable sources. For example, our marketing and market research activities may reveal data and insights, which we may combine with information about how visitors use our site to improve our site and your experience of it.
Security of your personal information
When we collect and process personal information, and while we retain such information, we will protect it by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
While we will do our best to protect the personal information you provide to us, please be advised that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for choosing any password and its overall security strength, ensuring the security of your own information within the limits of our services. For example, by not making your personal information publicly available via our platform.
How long we keep your personal information
We keep your personal information only for as long as we need it. This period of time may depend on what we use your information for in accordance with this Privacy Policy. For example, if you have provided us with personal information such as an e-mail address when contacting us about a specific request, we may retain this information for the duration of your open request and for our own records so that we can efficiently process similar requests in the future. If your personal information is no longer required for this purpose, we will delete or anonymize it by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting or reporting obligation, or for archiving purposes in the public interest, for scientific or historical research, or for statistical purposes.
Children's privacy
We do not target any of our products or services directly to children under 13 and we do not knowingly collect personal information from children under 13.
Your rights and control over your personal information
Your choice: By providing us with personal information, you understand that we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You are not obliged to provide us with personal information, however, if you do not do so, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as described in this Privacy Policy. If you are a third party providing personal information about another person, you represent and warrant that you have that person's consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the contact details below.
How to access : You can request details of the personal information we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the contact details provided in this Privacy Policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or obsolete.
Non-discrimination: We will not discriminate against you in exercising your rights to your personal information. Unless your personal information is necessary to provide you with a particular service or offering (for example, providing user support), we will not refuse you goods or services and/or charge you different prices or rates for goods or services, including by granting discounts or other benefits, or imposing penalties, or providing you with a different level or quality of goods or services.
Data breach notification: We will comply with the laws applicable to us in the event of a data breach.
Complaints : If you believe that we have breached any relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, indicating the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribing from communications: You may at any time opt-out of receiving communications from us, including marketing and promotional messages. To do so, use the unsubscribe mechanisms provided in the relevant communication. For example, you can click on the "unsubscribe" link included in any marketing e-mail we send you, reply "STOP" to any SMS message we send you, visit https://gestolex.com/you may also contact us directly using the contact details provided in this privacy policy. In some cases, we may request additional information to verify your identity before processing your unsubscribe request.
Please note that even if you unsubscribe from communications, we may still contact you when necessary for non-promotional purposes, such as to manage your account, respond to your service requests or provide important updates regarding the use of our services.
Use of cookies
We use "cookies" to collect information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so that we can understand how you use our site. This helps us serve you content based on the preferences you have specified.
Please refer to our Cookie Policy for more information.
Company transfers
If we or our assets are acquired, or in the unlikely event that we become bankrupt or insolvent, we will include data, including your personal information, among the assets transferred to any acquiring parties. You acknowledge that such transfers may occur, and that any parties acquiring us may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy, which they will be bound to follow as it is the basis for any ownership or use rights we have in such information.
The limits of our policy
Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and policies of these sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to this policy
At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post those changes here at the same link through which you access this Privacy Policy.
If required by law, we will obtain your permission or give you the opportunity to opt-in or opt-out, as appropriate, of any further use of your personal information.
Contact us
If you have any questions or concerns about your privacy, you can contact us using the following details:
c/o Privacy Officer
514 866-6743